What this free audit shows you
This profile is based only on public website evidence, so it highlights likely shipping gaps and early savings opportunities without requiring access to private store data.
Free website-crawl auditLayer 1
Shipping audit: Toysmith
Toysmith is a Washington, United States-based toys brand on shopify — approx 15.6M annual revenue, 150 employees. We scanned 3 public pages across Toysmith — shipping policies, product pages, help content, and checkout signals and identified 10 likely shipping issues (6 high-severity). Preliminary monthly savings range: $25.0k–$50.0k. Connect Shopify, ShipStation, or carrier data for a deeper read-only audit with exact figures and personalized fixes.
ShipXray Scorei
36/100
Estimated · from website crawl
Needs attention
Potential monthly savings on shippingi
$25.0k–$50.0k
Preliminary monthly opportunity
More precise after deeper audit
$50.0k$25.0k$0
Signals foundi
15/ 18
Public website signals detected
Connect data to unlock more signals
Shipping platform · Free shipping offered · International shipping · Carrier mentions
More connected data reveals more issues
Shipping issues detected (10)
Sorted by severity- High!
Storefront accepts international orders but your shipping policy only describes one zone.
We found multiple markets in your storefront setup but only one shipping zone documented in your policy. International buyers who check your shipping page see no information about their country — a common cause of checkout abandonment and WISMO (Where Is My Order?) support tickets.
Recommended fixDocument at least three zones in your shipping policy: domestic, expedited domestic, and international. List the carriers handling each zone, the estimated delivery window, and whether duties (DDP) are paid by you or the buyer. Shopify Markets makes the underlying setup easy; the policy page is the part shoppers actually read.
See exact steps for your store → - High!
Shipping is locked to a single carrier (FEDEX). No failover exists for outages or rate hikes.
When one carrier covers every lane, negotiation leverage is limited and an outage on that carrier stalls fulfillment.
Recommended fixInstall a TMS (Shippo, ShipStation, or EasyPost — all roughly 30 min on Shopify). Enables rate-shopping across carriers, automatic failover when one carrier has an outage, and bulk label generation.
See exact steps for your store → - High!
Your store has no written lost-package guarantee — buyers and support staff are both guessing.
Without a stated policy, every lost-package claim becomes a case-by-case judgement call. That slows resolution, inflates WISMO volume, and can erode buyer trust.
Connect to unlockLost-package policy template tailored to your carriers, AOV band, and category benchmarks. Includes copy-paste clauses for refunds, reships, claim windows, and customer-pays-shipping carve-outs.
Authorize full audit → - High!
Single-carrier setup (FEDEX) with 1 zone — no zone-1 failover.
Recommended fixAdd zone-based routing: USPS Ground Advantage for zones 1–4 (cheaper than UPS/FedEx ground), UPS or FedEx for zones 5–8 (more reliable on longer distances). Most TMS platforms support rule-based routing out of the box.
See exact steps for your store → - High!
Your shipping policy does not name an international carrier — intl buyers can't verify how their order will arrive.
International orders need a named carrier (DHL eCom, USPS International, FedEx International, or regional post) so buyers understand customs handling and delivery windows. Silence drives pre-purchase abandonment on intl traffic.
Recommended fixList the carriers you use for each region in your shipping policy: USPS / DHL eCommerce for sub-$200 orders, FedEx International / UPS Worldwide for higher-value. Include estimated delivery windows by region.
See exact steps for your store → - High!
Threshold USD 75 is 15× your median product price (USD 4.99). Almost no order qualifies — lever is wasted.
Industry benchmark: free-ship threshold should sit 1.5×–3× the median product price to nudge AOV without locking out the typical buyer. At 15× median, you've effectively turned off free shipping — but your policy still advertises it, which can be perceived as bait-and-switch.
Recommended fixSet the free-shipping threshold at 1.5–3× your median product price. Above 3× it stops nudging AOV; above 5× it reads as bait-and-switch. Update both the Shopify shipping zone and the policy page so they match.
See exact steps for your store → - Medium!
Found 1 groups of near-duplicate policy URLs (trailing 's', hyphen, slash variants).
Duplicate policy URLs dilute internal link equity and confuse crawlers. Google may index multiple variants and split rank signals across them.
Recommended fix301-redirect duplicate variants (trailing slash, /s suffix, hyphen) to one canonical URL. Update sitemap.xml so only the canonical URL is submitted. Add rel="canonical" tags to each policy page pointing at the canonical.
See exact steps for your store → - Medium!
Checkout is USD-only, but you accept orders from INTL.
International buyers paying in USD see a less familiar price and a higher card-network FX fee. Shopify Markets handles presentment currencies natively.
Recommended fixEnable Shopify Markets (free on Shopify Plus, available on Standard) for native presentment currencies. International buyers see local currency, you still settle in USD. Reduces card-network FX fees by 1–3%.
See exact steps for your store → - Low!
Installed retention apps (klaviyo, yotpo) but no subscribe / loyalty / progress-bar surface is visible on the storefront.
The retention stack is paid for but idle from the buyer's perspective.
Connect to unlockAudit of which installed retention apps generate revenue vs. which sit idle. Per-app activation lift and attribution from your real checkout flow.
Authorize full audit → - Low!
No tracking app or branded tracking URL detected. Buyers jump to the carrier site after purchase.
Branded order-tracking lifts repeat-visit engagement and opens a low-friction upsell slot. AfterShip, Shop, Route, and Parcel Perform all take 10–15 minutes to install on Shopify.
Recommended fixInstall AfterShip, Shop, Route, or Parcel Perform on Shopify — all take 10–15 minutes. Customize the tracking page with your logo, a featured-product strip, and a referral CTA. Drives repeat-visit engagement.
See exact steps for your store →
Public evidence has limits — unlock the connected layer
A precise audit requires authorized, read-only access to your carrier accounts, Shopify, and ShipStation. Connection is opt-in, revocable, and never executes shipments or modifies your store. Evidence used in this flash audit: shipping returns, shipping returns, shipping policy · 3 public pages scanned.
- Read-only — we never touch shipments
- Revocable any time
- Your data stays private
Employees
150
Revenue
$15.6M
Founded
1982
HQ
Pacific, Washington
Catalog (products / variants)
50 / 1,356
Carrier
Pirate Ship
Shipping stack
Shopify Plus
Inferred · Apollo enrichmentEstimated · Layer 1 crawl
Why these issues matter
- Unknown carrier = savings estimate stays conservative
- No lost-package guarantee = more support friction
- Duplicate policy URLs = SEO or trust dilution
- No branded tracking = weaker post-purchase experience
What a deeper audit unlocks
ShipXray is a shipping intelligence and savings platform. Connect Shopify, ShipStation, or carriers to reveal actual costs, leakage, delivery performance, WISMO, tracking gaps, carrier mix, and more — backed by data, not guesses.
Competitive benchmark
Top Toys brands by ShipXray Score
Unlock exact fixes & deeper savings
Connect Shopify, ShipStation, and carrier accounts (read-only) to turn public signals into exact fixes, precise monthly savings, and ongoing monitoring.
Read-onlyNever sharedRevocable
ShipXray audit · template v1 · analysis v4 · composed 5/19/2026, 11:26:35 PM