What this free audit shows you
This profile is based only on public website evidence, so it highlights likely shipping gaps and early savings opportunities without requiring access to private store data.
Free website-crawl auditLayer 1
Shipping audit: Martie
Martie is a California, United States-based snacks brand on shopify — approx 3.5M annual revenue, 24 employees. We scanned 4 public pages across Martie — shipping policies, product pages, help content, and checkout signals and identified 6 likely shipping issues (3 high-severity). Preliminary monthly savings range: $12.2k–$50.0k. Connect Shopify, ShipStation, or carrier data for a deeper read-only audit with exact figures and personalized fixes.
ShipXray Scorei
38/100
Estimated · from website crawl
Needs attention
Potential monthly savings on shippingi
$12.2k–$50.0k
Preliminary monthly opportunity
More precise after deeper audit
$50.0k$25.0k$0
Signals foundi
12/ 18
Public website signals detected
Connect data to unlock more signals
Free shipping offered · Carrier mentions · Warehouse location
More connected data reveals more issues
Shipping issues detected (6)
Sorted by severity- High!
Shipping carrier unknown
We could not identify which carrier this store ships with. Without a known carrier, our savings estimates fall back to conservative category medians and may understate opportunity.
Connect to unlockYour full carrier mix from connected ShipStation / Shopify / carrier API data. Per-carrier spend, volume, and savings opportunities ranked by ROI.
Authorize full audit → - High!
Your store has no written lost-package guarantee — buyers and support staff are both guessing.
Without a stated policy, every lost-package claim becomes a case-by-case judgement call. That slows resolution, inflates WISMO volume, and can erode buyer trust.
Connect to unlockLost-package policy template tailored to your carriers, AOV band, and category benchmarks. Includes copy-paste clauses for refunds, reships, claim windows, and customer-pays-shipping carve-outs.
Authorize full audit → - High!
Threshold USD 50 is 8× your median product price (USD 6.155). Almost no order qualifies — lever is wasted.
Industry benchmark: free-ship threshold should sit 1.5×–3× the median product price to nudge AOV without locking out the typical buyer. At 8× median, you've effectively turned off free shipping — but your policy still advertises it, which can be perceived as bait-and-switch.
Recommended fixSet the free-shipping threshold at 1.5–3× your median product price. Above 3× it stops nudging AOV; above 5× it reads as bait-and-switch. Update both the Shopify shipping zone and the policy page so they match.
See exact steps for your store → - Medium!
Your return window is 7 days. Industry standard is 30. Most major DTC brands offer 60–90.
Short return windows correlate with higher cart abandonment on hesitant purchases (apparel, gifts). Most returns happen in the first 7 days regardless of policy length, so extending to 30 days has minimal real cost but a measurable conversion lift.
Recommended fixExtend the return window to 30 days minimum (60 days during the holiday season). Most returns happen in the first 7 days regardless, so the longer window costs nothing operationally but lifts cart-conversion 3–6% on category benchmarks.
See exact steps for your store → - Low!
Category missing
We haven't classified this store into one of our 28 shipping categories yet. Classification improves the accuracy of peer comparisons and estimated rates.
- Low!
No tracking app or branded tracking URL detected. Buyers jump to the carrier site after purchase.
Branded order-tracking lifts repeat-visit engagement and opens a low-friction upsell slot. AfterShip, Shop, Route, and Parcel Perform all take 10–15 minutes to install on Shopify.
Recommended fixInstall AfterShip, Shop, Route, or Parcel Perform on Shopify — all take 10–15 minutes. Customize the tracking page with your logo, a featured-product strip, and a referral CTA. Drives repeat-visit engagement.
See exact steps for your store →
Public evidence has limits — unlock the connected layer
A precise audit requires authorized, read-only access to your carrier accounts, Shopify, and ShipStation. Connection is opt-in, revocable, and never executes shipments or modifies your store. Evidence used in this flash audit: shipping policy, returns, terms of service, privacy policy · 4 public pages scanned.
- Read-only — we never touch shipments
- Revocable any time
- Your data stays private
Employees
24
Revenue
$3.5M
Founded
2021
HQ
Los Angeles, California
Catalog (products)
50
Carrier
Not detected
Shipping stack
FedExShopify Plus
Inferred · Apollo enrichmentEstimated · Layer 1 crawl
Why these issues matter
- Unknown carrier = savings estimate stays conservative
- No lost-package guarantee = more support friction
- Duplicate policy URLs = SEO or trust dilution
- No branded tracking = weaker post-purchase experience
What a deeper audit unlocks
ShipXray is a shipping intelligence and savings platform. Connect Shopify, ShipStation, or carriers to reveal actual costs, leakage, delivery performance, WISMO, tracking gaps, carrier mix, and more — backed by data, not guesses.
Competitive benchmark
Top Snacks brands by ShipXray Score
Unlock exact fixes & deeper savings
Connect Shopify, ShipStation, and carrier accounts (read-only) to turn public signals into exact fixes, precise monthly savings, and ongoing monitoring.
Read-onlyNever sharedRevocable
ShipXray audit · template v1 · analysis v4 · composed 5/22/2026, 11:04:14 PM