How ShipXray Works

Three steps · Two engines of savings · Read-only, never executes shipments

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1Step 1

Connect your data sources

Plug in your carrier accounts — FedEx, UPS, USPS, DHL. Or upload your shipping invoices as a CSV, Excel file, or Google Sheet. Read-only credentials only. We never create labels, quote rates, or move a dollar of yours.

  • FedEx, UPS, USPS, DHL native connectors
  • Upload as CSV, Excel (.xlsx), or Google Sheets
  • Shopify / ShipStation for order context
FedExUPSUSPSCSVXLSShipXray
3 carriers connectedSyncing invoices…
Continuous audit · live
17 issues across 9 modules
$68.4K
annual est.
DIM overbilling on 23% of FedEx packages$18,400
UPS contract 8 pts below peer median$14,900
Service-level overspend: Express used when Ground arrives on time$11,200
Free-ship threshold 22% below margin breakeven$9,100
Residential surcharges misapplied$5,810
Zone-mismatched billing across 4.1% of shipments$4,620
Carrier mix sub-optimal on West-Coast lanes$2,870
Fuel surcharge applied above carrier index$1,510
Re-audited daily as new invoices arrive9 of 17 modules active
2Step 2 · Strategic savings

Continuous shipping audit

Not a one-time report. ShipXray re-audits your entire shipping operation every day as new invoices, packages, and contracts roll in. Seventeen detection modules hunt for DIM overbilling, contract gaps, service-level overspend, free-ship leakage, surcharge errors, zone mismatches, and more — prioritized by recoverable dollars.

  • DIM-weight & package-dimension overbilling
  • Carrier contract benchmark vs peer median
  • Service-level & carrier-mix optimization
  • Surcharge, zone, fuel, residential audit
  • Free-shipping threshold & margin analysis
3Step 3 · Continuous savings

We retrieve refunds, every day, forever

The audit fixes the big stuff once. Then we go to work on every single package you ship from that day on. Late delivery? You're entitled to a refund. Lost or damaged? Same. We file the claims, the carrier credits your account, you keep the money. We only get paid when you do.

  • Late-delivery guarantee claims, filed automatically
  • Lost & damaged claim management
  • Refunds credited directly to your carrier account
  • Performance fee only — no recovery, no charge
Refunds · last 30 days
$3,847 credited back
Live
$3.8K$0
142
Late deliveries
38
Lost/damaged
98%
Claim rate
FedEx late guarantee · tracking 8923…+$14.20

Two engines, both always on

Strategic audit re-scores the whole operation. Refund retrieval works every package.

Continuous audit
Strategic savings

Re-runs daily across 17 modules. Hunts DIM overbilling, contract gaps, service-level overspend, surcharge errors, and free-ship leakage. Tells you what to renegotiate, reconfigure, or reprice.

Refund retrieval
Per-package savings

Audits every package, every day. Files late, lost, damaged, and address-correction claims with the carrier. Credits hit your carrier account directly.

See what you're overpaying — free

Connect a carrier or upload an invoice. Your first audit runs in minutes. No card, no contract.

Start free auditSee pricing
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