Apparel shipping audits
Apparel shipping is won on exchange friction and international coverage. Customer-paid return shipping costs repeat purchase rate; exchange-waived fees restore it. International buyers abandon checkouts that don't name their carrier or quote a transit window. These audits dissect each brand's return window, exchange policy, international presentment currency, and single-vs-multi-carrier lane strategy.
Latest apparel audits
Sorted by published date- Mondomondotees.comshopify12/100
Mondo's shipping process has two significant gaps affecting delivery reliability and customer experience.
3 issues· 48 employees4/25/2026 - Todd Snydertoddsnyder.comshopify38/100
Todd Snyder's shipping process shows four significant gaps in tracking transparency and delivery consistency.
7 issues· 220 employees4/25/2026 - Taylor Stitchtaylorstitch.comshopify13/100
Taylor Stitch's shipping practices show two significant gaps in transparency and delivery standards.
4 issues· 47 employees4/25/2026
Common findings across apparel brands
Issues that recur across multiple audited merchants. The same detector firing across the category usually points to an under-served industry convention rather than a single brand problem.
- highNo written lost-package policyFires across 93 brands in this category
- lowNo branded tracking experienceFires across 79 brands in this category
- mediumUSD-only checkout in multi-currency marketsFires across 75 brands in this category
- highNo carriers detectedFires across 43 brands in this category
- highShips internationally, no international carrier namedFires across 43 brands in this category
- highSingle-carrier dependencyFires across 29 brands in this category
Frequently asked questions
- What does a apparel shipping audit cover?
- Our apparel shipping audits analyze each merchant's carrier selection, lost-package policy, international coverage, return shipping terms, catalog weight completeness, currency presentment, and retention-app exposure. We flag specific issues by severity and estimate dollar impact where the data supports it.
- How are the issues detected?
- Each audit runs 16 rule-based detectors against crawled storefront data, observed Shopify/app signals, and Apollo company enrichment. Every detected issue cites the source signal — no AI hallucination in detection, only in rewriting the fix recommendation.
- Is this data live?
- Audits are refreshed when we re-crawl the store. Carrier mentions, policy text, and app fingerprints update weekly. Apollo company signals refresh monthly. Each page shows the analysis version and compose timestamp.
- Can a brand dispute a finding?
- Yes. Merchants can contact us at support@shipxray.com with corrections or context. Suppressed issues remain in the database with a merchant_correction reason but are removed from the public render.