Ruggable
ruggable.com
Ruggable's shipping practices show solid fundamentals with two areas requiring immediate attention to protect customer satisfaction.
- Founded
- 2017
- Employees
- 460
- HQ
- Gardena, California, United States
Shipping issues (4)
Sorted by severity- highPH-002-CARRIER-NONE
Shipping carrier unknown
We could not identify which carrier this store ships with. Without a known carrier, our savings estimates fall back to conservative category medians and may understate opportunity.
How to resolve(AI)Connect your shipping account now to enable real carrier rates, or manually retry carrier detection in your next system check.
Detected 4/23/2026· 90% confidence· 1 evidence point - highSX-007-LOST-PACKAGE-POLICY-MISSING
Your store has no written lost-package guarantee — buyers and support staff are both guessing.
Without a stated policy, every lost-package claim becomes a case-by-case judgement call. That slows resolution, inflates WISMO volume, and can erode buyer trust. Publishing a simple re-ship rule is usually a 10-minute fix.
How to resolve(AI)Establish a clear lost-package policy: automatically reship orders free if tracking shows no movement within 14 days.
Detected 4/23/2026· 90% confidence· 2 evidence points - mediumSX-012-USD-ONLY-MULTI-MARKET
Checkout is USD-only, but you accept orders from CA.
International buyers paying in USD see a less familiar price and a higher card-network FX fee. Local-currency display typically lifts intl checkout conversion 8–14%. Shopify Markets handles presentment currencies natively.
How to resolve(AI)Add multi-currency checkout for GB, EU, AU, and CA markets using Shopify Markets or equivalent solution.
Detected 4/23/2026· 85% confidence· 3 evidence points - lowSX-013-RETENTION-STACK-NO-SURFACES
Installed retention apps (klaviyo, postscript) but no subscribe / loyalty / progress-bar surface is visible on the storefront.
The retention stack is paid for but idle from the buyer's perspective. A subscribe-and-save widget, a loyalty drawer, or a cart free-ship progress bar typically lifts AOV 3–6% and repeat-purchase rate 10–20% with 10 minutes of configuration.
How to resolve(AI)Add one retention surface: install Rebuy subscription widget, free-ship progress bar, or loyalty drawer.
Detected 4/23/2026· 75% confidence· 2 evidence points
Delivery & carrier signals
| International shipping | No | Estimated |
| Express shipping | — | Estimated |
| Same-day delivery | No | Estimated |
| Delivery promise | Uniquely made-to-order rugs. Ships 7-10 days. | Estimated |
| Markets served | US, CA | Estimated |
Pages we scanned
Evidence sources used to generate this profile — 14 total.
- policytrack your orderhttps://ruggable.com/pages/track-your-order
- policyterms and conditionshttps://ruggable.com/pages/terms-and-conditions
- policyprivacy policyhttps://ruggable.com/pages/privacy-policy
- policyproduct safetyhttps://ruggable.com/pages/product-safety
- policyaccessibilityhttps://ruggable.com/pages/accessibility
- policyca transparency supply chains act statementhttps://ruggable.com/pages/ca-transparency-supply-chains-act-statement
- policycookie statementhttps://ruggable.com/pages/cookie-statement
- policyterms of supplyhttps://ruggable.com/pages/terms-of-supply
- policyccpa candidateshttps://ruggable.com/pages/ccpa-candidates
- policy
- policy
- policyrefer a friend terms conditionhttps://ruggable.com/pages/refer-a-friend-terms-condition
- policylicense agreementhttps://ruggable.com/pages/license-agreement
- policysweepstakeshttps://ruggable.com/pages/sweepstakes