Shipping audit: Craft Sportswear NA

## Why it matters When a carrier can't verify actual weight at the label step, it bills the larger of (a) actual weight × rate, or (b) dimensional weight × rate. For light, bulky items (apparel, snacks, supplements) the dim-weight charge is often 25–40% higher than the true cost. ## How to fix it (Layer 2 — connected data required) This fix needs your store data connected so we can backfill weights at scale. 1. **Connect Shopify, WooCommerce, or your ERP** in ShipXray Settings. 2. We'll identify products missing weights and surface them in a worklist. 3. Bulk-import weights via CSV, or sync from your fulfillment software (ShipStation, ShipBob, etc.). 4. Re-rate a recent invoice through ShipXray's audit engine to confirm the savings. ## Quick win while you wait Even without a connection, you can: - Audit your last UPS or FedEx invoice for a "DIM" surcharge column - Pick the 20 highest-volume SKUs and weigh them on a kitchen scale - Update those 20 in your e-com platform — that alone often recovers 60% of the overcharge ## Expected savings $2–$5 per affected order. For a 1,000-orders/month brand with 50% dim-weight exposure, that's $1,000–$2,500/mo recovered.

301-redirect duplicate variants (trailing slash, /s suffix, hyphen) to one canonical URL. Update sitemap.xml so only the canonical URL is submitted. Add rel="canonical" tags to each policy page pointing at the canonical.

Fill in Settings → Policies → Shipping policy in your Shopify admin (about 5 minutes). Paste the text from your storefront policy page so the checkout footer link resolves to actual content. Shop reviewers flag blank policies during audits, and buyers click the link expecting terms — a blank page reads as an incomplete store.